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To install the Cisco Webex app, go to Teams on your Microsoft Teams then click on Manage Teams. Search for Cisco Webex Meetings App in the app store and then install it. However, before you can set up Microsoft Teams for Cisco Webex Meetings, your Cisco Webex site administrator must first configure Cisco Webex either from the Control Hub or site administration as the case may be.
Webex Teams enables continuous teamwork with video meetings, group messaging, file sharing, and white boarding. Always available. Cisco secure. With the Webex Teams connector, you can send and receive messages, manage files, and manage spaces and teams.
This connector is available in the following products and regions:
| Service | Class | Regions |
|---|---|---|
| Logic Apps | Standard | All Logic Apps regions except the following: - Azure Government regions - Azure China regions |
| Power Automate | Standard | All Power Automate regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet |
| Power Apps | Standard | All Power Apps regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet |
| Connector Metadata | |
|---|---|
| Publisher | Cisco |
Microsoft Teams vs Zoom vs Webex vs Slack vs pretty much any other app out there. Hot topic throughout 2020, right? These team collaboration tools have become the hub of where we work in the modern. In my experience, Webex devices and participants with devices in Personal mode invited to a Microsoft Teams meeting can join the meeting directly from their devices with One Button to Push. For more details, you can refer to: If the response is helpful, please click ' Accept Answer ' and upvote it.
Throttling Limits
| Name | Calls | Renewal Period |
|---|---|---|
| API calls per connection | 100 | 60 seconds |
Actions
| Add Member to Space | Add a member to an existing space |
| Add Member to Team | Add a member to a team |
| Create Space | Create space or team space |
| Get Message Details | Shows details for a message, by message ID. |
| Get Messages | Get a list of recent messages for a space |
| Get My Own Details | Lookup your own details |
| Get People | Lookup details and presence information for people in your organization |
| Get Space Details | Return details of a given space |
| Get Spaces List | This action retrieves a list of spaces |
| Send a Message | Send a message to webex teams |
Add Member to Space
Add a member to an existing space
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
| isModerator | True | boolean | Is moderator? | |
Email | personEmail | string | Email address | |
| personId | string | Person ID of the new member | ||
Space | roomId | True | string | Select a space |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| created | date-time | created | |
id | id | string | id |
| isModerator | boolean | isModerator | |
isMonitor | isMonitor | boolean | isMonitor |
| personDisplayName | string | personDisplayName | |
personEmail | personEmail | string | personEmail |
| personId | string | personId | |
personOrgId | personOrgId | string | personOrgId |
| roomId | string | roomId |
Add Member to Team
Add a member to a team
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
| isModerator | True | boolean | Is Moderator? | |
Email | personEmail | string | Email address | |
| personId | string | Person ID of the new member | ||
Team | teamId | True | string | Select a team |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| created | date-time | created | |
id | id | string | id |
| isModerator | boolean | isModerator | |
personDisplayName | personDisplayName | string | personDisplayName |
| personEmail | string | personEmail | |
personId | personId | string | personId |
| personOrgId | string | personOrgId | |
teamId | teamId | string | teamId |
Create Space
Create space or team space
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
| teamId | string | Optionally select a team | ||
Title | title | True | string | Space Title |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| created | date-time | created | |
creatorId | creatorId | string | creatorId |
| id | string | id | |
isLocked | isLocked | boolean | isLocked |
| lastActivity | date-time | lastActivity | |
title | title | string | title |
| type | string | type |
Get Message Details
Shows details for a message, by message ID.
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
| messageId | True | string | The message ID |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
created | created | string | created |
| files | array of string | files | |
id | id | string | id |
| markdown | string | markdown | |
mentionedGroups | mentionedGroups | array of string | mentionedGroups |
| mentionedPeople | array of string | mentionedPeople | |
personEmail | personEmail | string | personEmail |
| personId | string | personId | |
roomId | roomId | string | roomId |
| roomType | string | roomType | |
text | text | string | text |
| toPersonEmail | string | toPersonEmail | |
toPersonId | toPersonId | string | toPersonId |
Get Messages
Get a list of recent messages for a space
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
| roomId | True | string | List messages in a space for a given space ID | |
Mentioned People | mentionedPeople | string | List messages where the caller is mentioned by specifying 'me' or the caller personId. | |
| beforeMessage | string | List messages sent before a message, by ID. | ||
Before | before | string | List messages sent before a date and time, in ISO8601 format. | |
| max | integer | Limit the maximum number of messages in the response. |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
items | items | array of object | items |
| items.created | date-time | created | |
id | items.id | string | id |
| items.personEmail | string | personEmail | |
personId | items.personId | string | personId |
| items.roomId | string | roomId | |
roomType | items.roomType | string | roomType |
| items.text | string | text |
Get My Own Details
Lookup your own details
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| avatar | string | avatar | |
created | created | string | created |
| displayName | string | displayName | |
emails | emails | array of string | emails |
| firstName | string | firstName | |
id | id | string | id |
| lastActivity | string | lastActivity | |
lastName | lastName | string | lastName |
| nickName | string | nickName | |
orgId | orgId | string | orgId |
| phoneNumbers | array of object | phoneNumbers | |
type | phoneNumbers.type | string | type |
| phoneNumbers.value | string | value | |
status | status | string | status |
| type | string | type |
Get People
Lookup details and presence information for people in your organization
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
| id | string | List people by ID. Accepts up to 85 person IDs separated by commas. | ||
Email | string | List people with this email address |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| items | array of object | items | |
avatar | items.avatar | string | avatar |
| items.created | string | created | |
displayName | items.displayName | string | displayName |
| items.emails | array of string | emails | |
firstName | items.firstName | string | firstName |
| items.id | string | id | |
lastActivity | items.lastActivity | string | lastActivity |
| items.lastName | string | lastName | |
nickName | items.nickName | string | nickName |
| items.orgId | string | orgId | |
phoneNumbers | items.phoneNumbers | array of object | phoneNumbers |
| items.phoneNumbers.type | string | type | |
value | items.phoneNumbers.value | string | value |
| items.status | string | status | |
type | items.type | string | type |
| notFoundIds | array of string | notFoundIds |
Get Space Details
Return details of a given space
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
| roomId | True | string | Select a space |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
created | created | date-time | created |
| creatorId | string | creatorId | |
id | id | string | id |
| isLocked | boolean | isLocked | |
lastActivity | lastActivity | date-time | lastActivity |
| title | string | title | |
type | type | string | type |
Get Spaces List
This action retrieves a list of spaces
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
| max | integer | Maximum number of spaces to return | ||
Type of space | type | string | (group) only include group spaces, (direct) only include 1 to 1 spaces, returns all if not specified | |
| sortBy | string | (id) the space id, (lastactivity) the last activity timestamp, (created) space creation date |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
items | items | array of object | items |
| items.created | date-time | created | |
creatorId | items.creatorId | string | creatorId |
| items.id | string | id | |
isLocked | items.isLocked | boolean | isLocked |
| items.lastActivity | date-time | lastActivity | |
title | items.title | string | title |
| items.type | string | type |
Send a Message
Send a message to webex teams
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
| files | string | Attach files to this message | ||
Text | markdown | string | Message, in markdown format | |
| roomId | string | Select a recipient space | ||
text | text | string | Message Text, in plain text, used for clients that do not support markdown | |
| toPersonEmail | string | The email address of the recipient when sending a private 1:1 message | ||
Person ID | toPersonId | string | The ID of the recipient when sending a 1:1 message |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| created | date-time | created | |
id | id | string | id |
| personEmail | string | personEmail | |
personId | personId | string | personId |
| roomId | string | roomId | |
roomType | roomType | string | roomType |
| text | string | text | |
toPersonEmail | toPersonEmail | string | toPersonEmail |
Triggers
| When a membership is created | Someone joined a room that you're in or you've been added to a new room |
| When a membership is deleted | Someone left or was kicked out of a room that you're in, or you left or were removed from a room; only triggers for group rooms, not 1-to-1 rooms |
| When a membership is updated | Someone's membership was updated in a room that you're in; primarily used to detect moderator changes |
| When a message is created | New message posted into a room that you're in |
| When a message is deleted | A message was deleted from a room that you're in |
| When a space is created | A new space was created by you or one of your integrations |
| When a space is updated | A space that you're in was updated; primarily used to detect when a space becomes Locked or Unlocked |
When a membership is created
Someone joined a room that you're in or you've been added to a new room
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| data.created | string | created | |
| data.id | string | id | |
| data.isModerator | boolean | isModerator | |
isMonitor | data.isMonitor | boolean | isMonitor |
| data.personDisplayName | string | personDisplayName | |
personEmail | data.personEmail | string | personEmail |
| data.personId | string | personId | |
personOrgId | data.personOrgId | string | personOrgId |
| data.roomId | string | spaceId |
When a membership is deleted
Someone left or was kicked out of a room that you're in, or you left or were removed from a room; only triggers for group rooms, not 1-to-1 rooms
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| data.created | string | created | |
id | data.id | string | id |
| data.isModerator | boolean | isModerator | |
isMonitor | data.isMonitor | boolean | isMonitor |
| data.personDisplayName | string | personDisplayName | |
personEmail | data.personEmail | string | personEmail |
| data.personId | string | personId | |
personOrgId | data.personOrgId | string | personOrgId |
| data.roomId | string | spaceId |
When a membership is updated
Someone's membership was updated in a room that you're in; primarily used to detect moderator changes
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| data.created | string | created | |
id | data.id | string | id |
| data.isModerator | boolean | isModerator | |
isMonitor | data.isMonitor | boolean | isMonitor |
| data.personDisplayName | string | personDisplayName | |
personEmail | data.personEmail | string | personEmail |
| data.personId | string | personId | |
personOrgId | data.personOrgId | string | personOrgId |
| data.roomId | string | spaceId |
When a message is created
New message posted into a room that you're in
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| data.created | string | created | |
id | data.id | string | id |
| data.personEmail | string | personEmail | |
personId | data.personId | string | personId |
| data.roomId | string | spaceId |
When a message is deleted
A message was deleted from a room that you're in
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| data.created | string | created | |
id | data.id | string | id |
| data.personEmail | string | personEmail | |
personId | data.personId | string | personId |
| data.roomId | string | spaceId |
When a space is created
A new space was created by you or one of your integrations
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| data.created | string | created | |
creatorId | data.creatorId | string | creatorId |
| data.id | string | id | |
isLocked | data.isLocked | boolean | isLocked |
| data.lastActivity | string | lastActivity | |
teamId | data.teamId | string | teamId |
| data.title | string | title | |
type | data.type | string | type |
When a space is updated
A space that you're in was updated; primarily used to detect when a space becomes Locked or Unlocked
Returns
| Name | Path | Type | Description |
|---|---|---|---|
| data.created | string | created | |
creatorId | data.creatorId | string | creatorId |
| data.id | string | id | |
isLocked | data.isLocked | boolean | isLocked |
| data.lastActivity | string | lastActivity | |
teamId | data.teamId | string | teamId |
| data.title | string | title | |
type | data.type | string | type |
Cloud Video Interop (CVI) is a Microsoft Qualified third-party solution that enables third-party meeting rooms (telepresence) and personal video devices (VTCs) to join Microsoft Teams meetings.
With Microsoft Teams, you get rich online content collaboration in meetings that include audio, video, and content sharing. This can be enjoyed through the desktop and web client, as well as through many partner devices that integrate natively with Microsoft Teams. However, many customers have already invested in video teleconferencing and personal video communication devices, which can be expensive to upgrade. Cloud Video Interop provides an easy solution, allowing you to keep using your existing solutions until you are ready to upgrade.
With Cloud Video Interop, Microsoft Teams delivers a native meeting experience for all participants – in meeting rooms or inside of Teams clients.
Is Cloud Video Interop for me?
Cloud Video Interop provides an intermediate service while you transition to a full native Microsoft Teams Solution, using Teams endpoints. The service provided should be part of your migration path.
Cloud Video Interop is intended for customers who meet the following criteria:
- Have a large deployment of meeting room devices and personal video devices deployment (50+ devices) that are not qualified for direct integration with Microsoft Teams
- Are supported by one of our Cloud Video Interop partners
- Want to retain the value of their investment in their current meeting room devices and personal video devices during the migration to a native Microsoft Teams solution
While Cloud Video Interop provides a great intermediate solution, we encourage our customers to look into our native Teams Meeting solutions, such as Teams Room Systems, for the long term.
Office 365 US Government and third-party services
Office 365 provides the ability to integrate third-party applications into SharePoint Online sites, Skype for Business, Teams, Office applications included in Microsoft 365 Apps for enterprise (such as Word, Excel, PowerPoint, and Outlook), and Outlook Web App. In addition, Office 365 supports integration with third-party service providers. These third-party applications and services might involve storing, transmitting, and processing your organization's customer data onthird-party systems that are outside of the Office 365 infrastructure and therefore are not covered by the Office 365 compliance and data protection commitments. It is recommended that you review the privacy and compliance statements provided by the third parties when assessing the appropriate use of these services for your organization.
Partners Certified for Microsoft Teams
The following partners have video interop solutions for Microsoft Teams. Your company may choose to work with any combination of these partners within your enterprise.
| Partner | Partner solution |
|---|---|
| Poly RealConnect Service | |
| Pexip Infinity for Microsoft Teams | |
| BlueJeans Gateway for Microsoft Teams | |
| Cisco Webex Video Integration for Microsoft Teams |
Cloud Video Interop overview
Cloud Video Interop is a third-party service that is offered by our partners to provide interoperability between existing video conferencing and personal video device solutions on premises, and Microsoft Teams.
The solutions offered by our partners consist of components that can be deployed either fully cloud based or partially/fully on premises.
The following diagram shows the high-level architecture of our partner solutions.
Deploy Cloud Video Interop
When deploying a Cloud Video Interop solution, it's important to understand that you are deploying a partner solution. The general steps you should take to deploy Cloud Video Interop are listed in the following diagram.
Plan
During the plan phase, you should identify the devices that you will not replace with a native Teams device, and find a Cloud Video Interop partner that can support these devices.
It's also important to understand that you will need a license for each user who will schedule meetings in which you want a Cloud Video Interop-enabled device to join. Note that exact licensing requirements can be obtained from the Cloud Video Interop partner. Ensure that this is clear before you start your deployment.
Configure
The partner that you have chosen for your CVI deployment will provide you with a full deployment document that consists of all the steps needed to deploy successfully within your organization. This will include firewall ports and IP ranges, configuration changes for your devices, and other settings that need to change.
Provision
During the provision phase, you will assign licenses to the appropriate users according to the partner configuration guide. You will also need to go through the Azure Consent process to provide the partner access to your Teams environment. See Permissions and consent in the Microsoft identity platform endpoint for more information about the Azure consent process.
Schedule
After a user is enabled for Cloud Video Interop, any meeting scheduled using either the Teams Meeting Add-in for Outlook or the Teams Client will have the appropriate additional information automatically added into the Teams meeting so that Cloud Video Interop-compatible devices can join these meetings.
Join
Depending on the partner solution, there are several ways to join a Cloud Video Interop-enabled meeting. Exact meeting join scenarios will be provided by your Cloud Video Interop partner. We've listed some examples below:
- IVR (Interactive Voice Response)
- You can dial in to the partner's IVR using the tenantkey@domain.
- When you are in the partner IVR, you will be prompted to enter the VTC conferenceId, which will then connect you to the Teams meeting.
- Direct dial
- You can directly dial in to the Teams meeting without interacting with the partner's IVR by using the direct dial feature, using the full string of tenantkey.VTC ConferenceId@domain.
- One-touch dial
- If you have an integrated Teams room, you can use the one-touch dial capabilities offered by your partner (without needing to type any dial string).
Webex Teams Download
Manage Cloud Video Interop
After Cloud Video Interop is deployed, you can manage the devices using the solutions provided by our partners. Each partner will provide you with an administrative interface that will include both license and device management.
Reporting is also available directly from the partner administrative interface. For more information on reporting capabilities, contact the partner of your choice.
Troubleshooting Cloud Video Interop
Cloud Video Interop is a partner-provided service. If you are experiencing issues, the first step is to connect a device that has the Teams Client installed and connect it to the same segment as the Cloud Video Interop device that is causing problems.
If Teams functions correctly on this segment, and you have also followed all the networking and configuration guidelines the partner has provided, you will need to contact the partner for further troubleshooting.
Teams Webex Teams
PowerShell for Cloud Video Interop
Teams Webex Cisco
The following PowerShell cmdlets are available for you to (partially) automate the Cloud Video Interop deployment.
- Get-CsTeamsVideoInteropServicepolicy: Microsoft provides pre-constructed policies for each of our supported partners that allow you to designate which partner(s) to use for Cloud Video Interop.
This cmdlet allows you to identify the pre-constructed policies that you can use in your organization. You can assign this policy to one or more of your users by leveraging the Grant-CsTeamsVideoInteropServicePolicy cmdlet. - Grant-CsTeamsVideoInteropServicePolicy: This cmdlet allows you to assign a pre-constructed policy for use in your organization or assign the policy to specific users.
- New-CsVideoInteropServiceProvider: Use this cmdlet to specify information about a supported CVI partner that your organization would like to use.
- Set-CsVideoInteropServiceProvider: Use this cmdlet to update information about a supported CVI partner that your organization uses.
- Get-CsVideoInteropServiceProvider: Use this cmdlet to get all of the providers that have been configured for use within the organization.
- Remove-CsVideoInteropServiceProvider: Use this cmdlet to remove all provider information about a provider that your organization no longer uses.